COVID-19 SCHEDULE: No walk-ins until further notice. Shipping orders every Mondays & Thursdays only.

How to Order

  • SHOP ONLINE
    • Go to the Product Page of your desired product and choose the size/ volume and quantity that you wish to order. Click ADD TO CART. 
    • Repeat this step for all the other products you wish to order.
    • When you are finished adding products, click on the cart icon on top of the page.
    • Review your order. If you have any special instructions or requests, please let us know by clicking & filling up the "Add a note to your order" box.
    • Click the CHECKOUT button. 
    • Fill up all required fields in Customer Information. If you have a DISCOUNT CODE, please enter the code on this page as well.
    • Choose your preferred SHIPPING METHOD. Click "Continue to Shipping Method".
    • Choose your preferred PAYMENT METHOD.
    • Click COMPLETE ORDER.
    • If you choose PayMaya or PayPal, you will be redirected to a payment facility page.
    • A system generated invoice will be sent to you via email.
    • Once our sales team will get in touch with you regarding confirmation of delivery.
  • PAYMENTS 
        • We accept payments via PayPal Express, PayMaya, GCash and BPI

                ***PAYMENT CUT OFF*** 

        • For bank transfers and GCash payments, please viber 09175759668 or email us proof of payment at websales@islas-aromatics.com by 12 noon for your order to be included in the same day's ship out. 
      • DELIVERY OPTIONS
        • LALAMOVE, GRAB or MR SPEEDY - Same day delivery for Metro Manila orders. Rate will depend on distance from our office to your delivery address. 
        • ENTREGO - For Metro Manila orders, transit time is 2 working days. Orders can also be shipped to Visayas & Mindanao with transit time of 4 to 5 working days.
        • PAMBATO or JADE CARGO - for bulk orders of customers from Visayas & Mindanao. Transit time is 7 to 10 working days.
        • BUS - For Northern Luzon customers, we can load your order onto buses that accept cargo drop like Victory Liner.
        • TRACKING
          • The tracking number will be emailed once order has been picked up by shippers. Please allow 24 hours for your order to be registered into their system.
          • To follow up or check the status of your order, you may reach us from 9am to 5pm on Tuesdays to Saturdays at:
            • Landline (02) 8375-1490       
            • Mobile 0917-5759668
            • Email Address: islas.staff@gmail.com or websales@islas-aromatics.com
            • Contact Persons: Marco or Licel
         
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