How to Order
- SHOP ONLINE
- Go to the Product Page of your desired product and choose the size/ volume and quantity that you wish to order. Click ADD TO CART.
- Repeat this step for all the other products you wish to order.
- When you are finished adding products, click on the cart icon on top of the page.
- Review your order. If you have any special instructions or requests, please let us know by clicking & filling up the "Add a note to your order" box.
- Click the CHECKOUT button.
- Fill up all required fields in Customer Information. If you have a DISCOUNT CODE, please enter the code on this page as well.
- Choose your preferred SHIPPING METHOD. Click "Continue to Shipping Method".
- Choose your preferred PAYMENT METHOD.
- Click COMPLETE ORDER.
- If you choose PayMaya or PayPal, you will be redirected to a payment facility page.
- A system generated invoice will be sent to you via email.
- Once our sales team will get in touch with you regarding confirmation of delivery.
- PAYMENTS
- We accept payments via PayPal Express, PayMaya, GCash and BPI
***PAYMENT CUT OFF***
- For bank transfers and GCash payments, please viber 09175759668 or email us proof of payment at websales@islas-aromatics.com by 12 noon for your order to be included in the same day's ship out.
- DELIVERY OPTIONS
- LALAMOVE, GRAB or MR SPEEDY - Same day delivery for Metro Manila orders. Rate will depend on distance from our office to your delivery address.
- ENTREGO - For Metro Manila orders, transit time is 2 working days. Orders can also be shipped to Visayas & Mindanao with transit time of 4 to 5 working days.
- PAMBATO or JADE CARGO - for bulk orders of customers from Visayas & Mindanao. Transit time is 7 to 10 working days.
- BUS - For Northern Luzon customers, we can load your order onto buses that accept cargo drop like Victory Liner.
- TRACKING
- The tracking number will be emailed once order has been picked up by shippers. Please allow 24 hours for your order to be registered into their system.
- To follow up or check the status of your order, you may reach us from 9am to 5pm on Tuesdays to Saturdays at:
- Landline (02) 8375-1490
- Mobile 0917-5759668
- Email Address: islas.staff@gmail.com or websales@islas-aromatics.com
- Contact Persons: Marco or Licel