How To Order

• SHOP ONLINE
• Go to the Product Page of your desired product and choose the size/ volume and quantity that you wish to order. Click ADD TO CART. 
• Repeat this step for all the other products you wish to order.
• When you are finished adding products, click on the CART icon on top of the page.
• Review your order. If you have any special instructions or requests, please let us know by clicking & filling up the "Add a note to your order" box.
• Click the CHECKOUT button. 
• Fill up all required fields in Customer Information. If you have a DISCOUNT CODE, please enter the code on this page as well.
• Choose your preferred SHIPPING METHOD. Click "Continue to Shipping Method".
• Choose your preferred PAYMENT METHOD.
• Click COMPLETE ORDER.
• A system generated invoice will be sent to you via email.
• Once our sales team receives the order, an updated invoice with payment & delivery details will be sent again via email.

• PAY FOR YOUR ORDER via any of the following:

•  Online Transfer or Bank Deposit via BPI --- please email a copy of the deposit slip or the online transaction record to cs@islas-aromatics.com or Viber to 0917-5759668

•  Bank Deposit via PNB --- please email a copy of the deposit slip to cs@islas-aromatics.com or Viber to 0917-5759668

• Online Credit Card Payment via Paypal --- We will be sending you a Paypal invoice with clickable links for payment via email.

Once payment has been confirmed, we will prepare your order and book it for pickup by shippers.

          ***PAYMENT CUT OFF*** 

• Please viber or email us proof of payment by 11am for your order to be included in the same day's ship out. 

• DELIVERY OPTIONS
• LALAMOVE or GRAB EXPRESS - Same day delivery for Metro Manila orders. Rate will depend on distance from our office to your delivery address. 
• ZOOM - For Metro Manila orders, transit time is 2 working days. Orders can also be shipped to Visayas & Mindanao with transit time of 4 to 5 working days.
• PAMBATO or JADE CARGO - for bulk orders of customers from Visayas & Mindanao. Transit time is 7 to 10 working days.
• BUS - For Northern Luzon customers, we can load your order onto buses that accept cargo drop like Victory Liner.

• TRACKING
• The tracking number will be emailed once order has been picked up by shippers. Please allow 24 hours for your order to be registered into their system.
• To follow up or check the status of your order, you may reach us from 9am to 5pm on Tuesdays to Saturdays at: